Courses

HR10
Dealing with Employees with life limiting Illnesses

Course content?

How to spot the vital signs How to deal with ongoing absence due to the illness Managing absence with affected employee Dealing with the DDA

Who or why you should attend

Any attendee will leave the course fully prepared to deal with absence from employees who are coping with a life limiting illness/ and help you to understand some of the problems the employees are dealing with

Course Overview

Absence/ sickness leave for an employee with a life limiting illness is to be expected, this course will show the attendees how to show compassion and understanding to the employees concerned. They will understand that employees who attend work while dealing with a life limiting illness do so to have something positive in there life.

HR09
Short Term Absence and Sickness in the Workplace

Course content?

How to spot the vital signs How to deal with ongoing short term absence Dealing with absence Reasons for the absence

Who or why you should attend

Any attendee will leave the course fully prepared to deal with short tyerm absence from employees/ and understand some of the reasons why it occurs

Course Overview

Short term absence is one of the main issues that disrupt employers workplaces, causing disruption and discontentment between other employees , anyone attending will leave with a better of an understanding of the issues and will be harmed with the knowledge to investigate and deal with any concerns that arise.

HR08
Handling Difficult People in the Workplace

Course content?

This 2 day intensive training course is designed to enable employers the opportunity to send staff that are responsible for dealing with these very sensitive issues to a local venue where they will learn how to address these issues, along with a number of other related issues. For many years employers have failed to acknowledge that they have a problem in these areas, In some cases even burying their heads in the sand because they do understand the complexity of the problems and how to deal with them. Even denying that a problem is occurring. Employer should remember

Who or why you should attend

Human Resource Managers Supervisors and anyone with responsibility for carrying out for the discipline of employees in the work place

Course Overview

This 2 day intensive training course is designed to enable employers the opportunity to send staff that are responsible for dealing with these very sensitive issues to a local venue where they will learn how to address these issues, along with a number of other related issues. For many years employers have failed to acknowledge that they have a problem in these areas, In some cases even burying their heads in the sand because they do understand the complexity of the problems and how to deal with them. Even denying that a problem is occurring. Employer should remember

HR06
How to deal with Harassment and Discrimination in the Workplace

Course content?

Anyone attending this course will have the legal awareness and knowledge to help them deal with difficult situations between employees and deal with them in the most appropriate way

Who or why you should attend

The delegate will learn the skills to deal with harassment and bullying and discrimination in the workplace – the process of handling and dealing with employees who suffer from the above and the employees causing the problems.

Course Overview

Encouraging appropriate behaviour in the workplace – discouraging harassment and bullying – identifying the different types of bullying – informal and formal ways to deal with bullies in the workplace – legal guidelines – inappropriate language.

HR05
Dealing with Disruptive Employees

Course content?

Active listening and questioning skills – Engaging with the interviewee – Planning, preparation and communication – Identifying good practise – Getting the interviewee account – The investigation process – The disciplinary meeting – The appeal process – Practical role play.

Who or why you should attend

Disciplining staff is very much part of the supervisors /managers role, yet this is the area of the job which people are rarely trained in but are expected to carry out, this course will prepare you to do that.

Course Overview

The course is designed to provide the delegate with a structured method of interviewing a member of staff in a disciplinary situation, without falling foul of the many employment laws.

HR04
Conflict Resolution Training

Course content?

The course covers: Active listening & questioning of employees – communication between parties – the legal process – employee suspension – formal meetings – the appeal process and practical role play – ending with a Q & A session

Who or why you should attend

Could you recognise the signs of Conflict in your workplace, would you have the ability and knowledge to deal with the problem whilst following all the legal guidelines?

Course Overview

Anyone attending this course will leave knowing they have the legal awareness and knowledge to help them deal with difficult situations between employees ensuring all the legal guidelines are followed and a solution is reached.

HR03
Company Policies and Procedures [Employment Rules]

Course content?

This course is designed to ensure any new updates that have come into force are dealt with by the employees responsible for Human resources within the workplace

Who or why you should attend

Any attendee with have an understanding of all current updates within employment law and be able to implement them without falling foul of the employment legislation

Course Overview

This course covers all current updates and future one to come in the next 12 months giving anyone working in an HR department the knowledge to not fall foul of the law if they fail to implement change

HR02
Bullying & Harassment Training

Course content?

How to spot bully, How to deal with bullies, how to deal with victims, Disciplinary procedures for bullying employees Spotting the vital signs

Who or why you should attend

Any attendee will leave the course fully prepared to deal with bullies at all levels in the workplace , knowing how to resolve issues before they get out of control.

Course Overview

Bullying and harassment in the workplace is a ongoing problem for employers, this course shows the attendees how to deal with and spot the bullying before it gets out of control

HR01 Employment law: Constructive dismissal

Course content?

Employment law- Constructive dismissal What is Constructive Dismissal? Constructive Dismissal is where an employer has committed a serious breach of contract, entitling the employee to resign in response to the employer’s conduct. The employee is entitled to treat him or herself as having been “dismissed” and the employer’s conduct is often referred to as a “repudiatory breach”.

Who or why you should attend

Managers and HR

Course Overview

What is Constructive Dismissal? How easy is it to claim for constructive dismissal? Do I need to specify that I am claiming constructive dismissal when I resign? What remedies are available for constructive dismissal? When should a claim for constructive dismissal be made?