• Aims & Objectives
• Introductions
• Legislation and regulations affecting work at height
• Product standards and classifications for ladders
• Product standards and classifications for stepladders
• Hazards affecting the use of ladders and stepladders
• Assessing Risks
• Standards & Classifications
• Planning & Organising, Selecting & Using – STEP
• Storage, Handling & Maintenance
• Theory Test & Practical Assessments
• Improving safety performance
• Protecting our environment