MS17
Minutes and Note Talking


Minute and note taking course contents
1. What should good meeting minutes achieve?
• What benefits do minutes bring to your organisation?
• What sort of minutes do you need to write?
• What does it all mean? – a glossary of meeting-related terms
2. Are you listening?
• Six ways to listen powerfully
• Six things that can break your concentration, and how to avoid them
3. Organisational hints, tips and tools for note taking and managing the meeting
• Invent your own shorthand – shortcuts when note taking in longhand and a table of useful abbreviations
• Note taker’s survival kit – the essentials to have at hand
• Importance of pre-meeting preparation
• Managing the meeting and the Chair – constructive ways to work together
• Meeting timelines – what should happen when? A stress-saving checklist
4. How’s your handwriting?
• What causes handwriting to be tiring or illegible?
• Yes, you can blame your tools! What’s the best writing implement for you?
• Exercises to keep your hands limber
• Exercises to help you write more legibly
5. What makes a good agenda?
• What is a meeting agenda?
• Setting and distributing your agenda
• What to include to help you or the Chair run the meeting effectively
6. The right minutes for your meeting – layout and style
• What you should and shouldn’t include – recognising facts from chatter
• More formal meetings like AGMs – votes, proposers, seconders, elections, resolutions
• Sample minutes for formal meetings
• Minuting informal meetings
• Sample minutes for an informal meeting
• Recording decisions and actions
• Creating an action summary
7. Techniques for writing good notes or minutes
• How to word minutes – active or passive, bullets or full sentences?
• Avoid wording that indicates bias
• Plain Words’ rules for good writing
• Making Word® work for you
8. Polishing your prose
• The paragraphs, the sentences, the words
• The grammar and punctuation
• Proofing – how to see what’s really there
• Commonly confused words
• Things that make some people cross!

One day course .9.30am – 17.00pm

Galvyn Training and HR Consultancy Ltd.

Galvyn Training and HR Consultancy Ltd.