WHO SHOULD ATTEND
This course is suitable for both newly appointed and existing supervisors who want to update or develop their leadership skills. The course will also sign post the learner to accredited courses should they wish to gain more formal qualifications.
WHAT SKILLS WILL I GAIN FROM THE COURSE
You will gain an understanding and developing the skills and characteristics you have and how you use them in a number of different ways
Those new to supervising often find the task both thrilling and challenging as they are thrust into managing a team of which they were previously a member. Also, existing supervisors need to keep up to date with business trends and review their people management skills in order to inspire their team. This seminar is designed to develop the confidence and assertiveness of the learners and will provide delegates with an overview of the most up to date thinking on the skills they need to lead and manage their department or team.
Consider and discuss the responsibilities of a supervisor
Practice the skills of effective communication
Identify leadership styles and practice nine very powerful principles
Understand the benefits of and learn to set SMART objectives
Learn to inspire, lead and implement change
Learn the necessary strategies to deal with conflict
Explore motivational theory and consider how it can be used by a supervisor
1 day– 9.00am – 17.00pm